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Executive Director of Operations
Confidential
Application
Details
Posted: 15-Jul-25
Location: Salem, Oregon
Type: Full Time
Salary: DOE
Preferred Education:
4 Year Degree
The Executive Director will provide strategic and operational leadership at Place 2B Properties, overseeing key departments—including accounting, property management, and maintenance—by supervising departmental directors, ensuring regulatory compliance, driving financial performance, and delivering exceptional service to clients, residents, and stakeholders.
KEY RESPONSIBILITIES:
Strategic & Operational Leadership:
Develop and implement strategic plans while overseeing daily operations across all departments.
Supervise Directors of Property Management, Accounting, and Maintenance.
Collaborate with department heads to meet company goals and improve operational efficiencies.
Lead business development and marketing initiatives to selectively grow our client base and optimize our portfolio.
Monitor performance metrics and implement systems to increase profitability and support scalability.
Ensure all property management agreements (PMAs), lease agreements, and service contracts comply with legal and licensing requirements.
Negotiate and prepare contracts, leases, and vendor agreements with favorable terms for Place 2B and property owners.
Manage relationships with company stakeholders, owner investors, and key vendors.
Financial Oversight:
Work with the Director of Accounting to ensure accurate financial reporting, budgeting, rent collection, and vendor payments.
Analyze financial statements and recommend action plans to maximize NOI and client satisfaction.
Ensure financial operations comply with regulatory requirements, industry standards, and fiduciary responsibilities.
Customer Service & Client Relations:
Promote excellent service standards to strengthen relationships with property owners, tenants, and strategic partners.
Ensure clear communication between departments and clients, addressing issues promptly.
Resolve escalated disputes professionally and efficiently, seeking direction from Place 2B ownership group when necessary.
Compliance & Risk Management:
Oversee company-wide compliance with all applicable laws and internal policies.
Manage risk, including insurance and legal exposure, and aligning practices with industry standards.
Remain current on market trends and regulatory changes.
Conduct regular audits and inspections to ensure compliance and operational integrity.
EXPERIENCE
Licensed Property Manager or Licensed Principal Broker in the state of Oregon, required.
Minimum of 7 years of experience in multi-family property or asset management, with at least 5 years in a leadership or supervisory role.
Proven experience in overseeing key business operations, including accounting, property or asset management, and maintenance.
Strong knowledge of property management laws and relevant local, state, and federal regulations.
Experience managing teams, particularly directors or senior leaders, in a multi-departmental setting.
Experience in financial oversight, including budgeting, forecasting, and profitability management.
SKILLS & QUALIFICATIONS:
Strong leadership and management skills with the ability to lead multiple departments.
Excellent business acumen, with the ability to understand and drive financial performance across departments.
In-depth knowledge of property management software and financial systems.
Excellent interpersonal and communication skills, both written and verbal.
Ability to handle complex issues, negotiate favorable contracts, and resolve disputes effectively.
Strong understanding of risk management and compliance in a property management setting.