REPORTS TO                                       Sr. Property Manager

POSITION SUMMARY                    The Property Manager manages the daily operations of multi-tenant commercial medical properties.  This includes staff management, tenant relations, financial proficiency, property visits and inspections, supervision of service providers including: security, landscaping, janitorial, parking operators and dayporters.  This role manages these and any other responsibilities that impact the value, overall appearance or function of the buildings and the grounds.

RESPONSIBILITIES include the following. Other duties may be assigned.

• Competitively solicit bids for service contracts, vendors or contractors and makes sound decisions in the selection for all work or services that maintain the high standards of appearance and operation of the properties.
• Inspects facilities and equipment to determine service and equipment required. Recommends, justifies, develops, and coordinates projects that enhance the value of the office buildings.
• Provide exceptional customer service to tenants through excellent communication skills. Deliver prompt responses to tenant requests with a positive attitude.
• Manages capital expenditure and tenant improvement construction projects.
• Maintains strong knowledge of lease agreements; ensures compliance from an accounting standpoint and acts upon it from an operational point of view.
• Communicate with tenants regarding any property events that may cause disruption in their normal course of business
• Formulate, prepare, and submit all financials, including budgets, annual operating, capital expenditures budget, CAM estimates and reconciliations.
• Coordinate a productive and harmonious team by motivating, delegating, assigning, and prioritizing assignments.
• Show available spaces to prospective tenants, as needed.
• Provide secondary support to accounts payable, accounts receivable process as well as overseeing the approvals of vendor invoices through Nexus/Yardi systems, including researching questionable invoices, as needed.
• Coordinate tenant surveys and respond to survey suggestions.
• Coordinate janitorial complaints with appropriate vendor, informing Sr. Property Manager.
• Manage new tenant move-in and coordinate all with appropriate on-site personnel or Sr. Property Manager and giving appropriate move-in documentation to Lease Accounting Administrator

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is frequently required to sit and talk or listen.  The employee is frequently required to stand, walk, bend, and use hands to type data, dial telephone and reach with hands and arms.  The employee must occasionally lift and/or move up to ten (10) to fifteen (15) lbs.  Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT

The noise level in the work environment is usually low. The work is fast paced.

QUALIFICATIONS

•  Minimum five (5) years in commercial real estate property management, preferably including experience with medical office facilities.
• Bachelor’s Degree, preferably in Business Administration or Real Estate related field
• Embodies the company values of “culture of caring” and EXCELLENT tenant service.
• Has a strong sense of urgency in solving problems and resolving issues.
• Excellent Accounting and Financial Reporting Skills
• Ability to multi-task and handle multiple projects simultaneously.
• Ability to meet deadlines.
• Excellent verbal and written communication skills.
• Excellent organizational skills and follow-through.
• Computer proficiency with Microsoft Office: Word and Excel; property/real estate software required (Yardi)
• Ability to build and maintain supportive relationships with team members.
• Ability to work in a fast-paced, team-orientated environment with multiple deadlines, and flexibility in dealing with changing priorities.