As a leasing professional with F&W Properties, you will get to work with a legacy portfolio in Columbus Ohio. Every day we focus on helping people find their “right-now” place. To do that the best way we can we ask the following:
Communication is key. Between tenants, prospects, and the team. We talk, email, and text a lot during the day using a variety of platforms.
Manages various websites for tenant amenities. Knowing how to navigate a PC is necessary.
It will take time, but you will want to know all the properties inside and out.
Create and/or implement Resident Retention ideas. We work together on a team, but you will get to stretch your creative muscle for sure.
Manages leads/guest cards and facilitates showings. In-person and online.
Assists prospects with questions about the application process and assists/updates applicants as needed.
Able to problem solve and multitask any resident issues or assist with any resident needs.
Ask for help, sounds silly to some, but it is important to know how to ask for help from day one to day 1,001.
Must have basic knowledge of office equipment, Scanning, shredding, copying, printing, etc.
Assists residents with the move-out process: Notice to Vacate forms, collecting forwarding addresses, advising tenants on when to expect the Summary of Account, the Resident Referral, key collection, logging return dates in AF, and pulling a move-out folder for punchout.
Make replacement keys. It’s fun and we get to wear goggles!
Submits work orders and gives specific descriptions of the problem and if we have permission to enter or not.
Assists utility companies when access is needed.
Completes other assigned duties or projects as needed in a satisfactory and timely manner.
Excellent customer service skills and phone skills are a must.
Professional appearance and manner with good communication skills both verbal and written.
Have a good attitude and be willing to learn.
Understand how to use Microsoft Office, PC, Office phones, and internet access. Be willing to learn and have a good attitude.
F&W is a First-rate Fun employer with a Feel-good Family atmosphere. We are Fair, Flexible, and Focused on supporting our employees and value their contributions to our company. Have you ever wanted to work with a successful small business? The Fisher Family has built a cornerstone in the near east side of Columbus where we have mastered the leasing experience. We are looking for one excited, energetic person who is interested in building a career in leasing. The time is right now to get in with F&W Properties. We encourage learning and growing and love what we do.