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Service Manager
Position Summary: Responsible for leading the Service Team to address all service priorities of the Community, including scheduling and completion of all service requests, make ready of vacant apartment homes, preventive maintenance, asset preservation, inventory control and purchasing within the confines of the approved operating budget and company policies and procedures. Also responsible for recruiting, hiring and developing on-site service associates. Specific Duties and Responsibilities: A. Service Requests 1. Strives to ensure all resident service requests are completed within a 24-hour period and a 100% completion ratio each week for those service requests. 2. Processes and completes/assigns service requests, and monitors Satisfacts scores of ea
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