The Portfolio Manager is a part of the Property and Asset Management Department. Position is responsible for the general management and oversight of all properties assigned to the portfolio. Incumbent will provide management, direction, and leadership to direct reports and ensure that the property is maintained and operated with the SHRA objectives and HUD regulatory requirements.
SUPERVISION RECEIVED AND SUPPORT/GUIDANCE EXERCISED
Receives direct supervision from the Director of Housing
Provides technical and directional guidance and training to other staff
Essential Areas of Responsibility:
The information listed below is meant to serve as samples of job duties and responsibilities for positions in this classification. This list is neither inclusive nor exclusive, but indicative of several types of duties performed.
Agency Management Portfolio Managers share responsibilities for implementing Agency-wide objectives and directives through programs and practices which reflect the Vision Statement and the SHRA in-house cultural objectives. Portfolio Managers are responsible for supporting a “one agency” perspective while acting as advocates for their work units. Portfolio Managers support the Executive Team as they:
Implement organization-wide goals and cross-department projects and objectives.
Offers input and feedback to long range, strategic and budget planning processes.
Maintains both a department and an organization-wide perspective when considering information, issues and challenges.
Model the Agency’s service orientation with all public, elected or funding agency representatives.
Conduct business through cross-department participation and review, two-way communication and accountability.
Staff Supervision Model supervisory strategies and approaches that demonstrate the Agency Cultural Objectives in all aspects of staff communication and supervision, when supervising directly or when coaching a staff member to whom you have delegated supervisory responsibility. Supervisory duties include the responsibility to:
Provide new employee orientation and training.
Ensure that assigned staff has appropriate equipment and knowledge of procedures for implementing the work objectives.
Monitor and maintain the level of productivity in the unit or department.
Assure quality of service to the internal and/or external customer base.
Establish performance objectives and provide ongoing feedback
Hold staff accountable for completing work objectives
Collect feedback from assigned staff for process and task improvement
Preparing and monitoring annual documentation and requests to HUD for contract renewals and rent increases, including utility allowance analyses; capital needs and replacement reserve analyses; HUD budget forms and required tenant notifications.
Reviewing property budgets, income statements, and variance reports, as well as, leases/rent roll analyses and other applicable information for portfolio and asset management review.
Manage reporting and compliance related to HUD regulation with regards to subsidized housing occupancy, management, re-certification, EIV, MOR, and REAC inspections.
Management of annual budgets and capital plans for portfolio. Oversee the maintenance of SHRA facilities.
Oversee process improvements and analyses with other team members
Participate in contract renewals and other procurement related practices
Represent the Public Housing department at meetings, on internal/ external boards, and governing bodies.
Education & Experience:
Any combination of experience and education that would be likely to provide the required knowledge and abilities could be qualifying, as determined by the Agency. A typical way to obtain the knowledge and abilities would be:
Experience: At least 5 years related experience in property management or related environment. A minimum of 2 year of experience supervising staff in a housing environment. Previous experience with the US Department of Housing and Urban Development (HUD) programs preferred.
Education: BA in Business, Finance, Accounting, or related subject
Licenses and Certificates: Housing and Urban Development approved Certificate in Public Housing Management or equivalent multifamily certification. Must possess and maintain an applicable California Driver License and a driving record acceptable to the Agency’s insurance carrier. A valid Broker’s License or proof of progress towards Broker's License may be required. Certified Property Manager (CPM) preferred.
Experience working within HUD, Section 8, low income housing tax credits and other affordable housing requirements.
Working knowledge of Fair Housing Laws ensuring that policies and actions are administered in compliance with Federal, State and Local laws
Thorough understanding through experience, education, and certification of all HUD regulations with regards to subsidized housing occupancy, management, recertification, EIV, and MOR and REAC Inspections
Ability to communicate clearly in both oral and written forms with a diverse population.
Must have valid driver’s license and meet auto insurance requirements.
Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
Organizational and planning skills; creativity and problem solving skills
The Mission of the Agency and an understanding of the population it serves.
Principles and practices of good customer service and supportive listening.
Build relationships and communicate effectively with residents, staff, public officials, service providers, and other stakeholders.
Ability to manage time and set priorities amid multiple tasks and deadlines.
Manage complex projects and coordinate multiple tasks.
Independently analyze situations and take appropriate action within established guidelines.
Maintain confidentiality and discretion.
Analyze, interpret data, and prepare reports.
Comprehend and interpret complex rules, regulations, and laws
Establish and maintain effective working relationships with the community
OTHER DUTIES: All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation.
Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader.
Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid driver's license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability.
Sacramento is a unique blend of many communities and neighborhoods each with their own distinct characteristics. Some are thriving while others are in need of an infusion of resources to help restore and sustain their vitality.
The Sacramento Housing and Redevelopment Agency brings together funding resources and staff expertise to develop and implement innovative and creative strategies. We use these tools to help address housing and economic needs in low income communities and older commercial corridors in the City and County of Sacramento through effective community and business partnerships.