Whitestone is looking for an experienced Property Manager with both perseverance and dedication, as well as a strong work ethic, self-starter mentality, strong execution and the willingness to take on the rewarding responsibility of a high end, Class A mixed use center in the Galleria area of Houston, TX.
Quickly and professionally address issues with tenants or the property ensuring there is constant communication with the tenant on their business needs;
Maintain and manage the property to its highest level that reflects a pride in ownership and management of the center;
Continually enhance the customer experience and ensure any client needs are immediately handled and expectations are consistently met;
Build effective relationships with clients on multiple levels to retain and continuously improve our business relationships
Coordinate and implement approved valued added business plans, collaborating with key stakeholders for property events;
Effectively manage multiple vendor relationships in regards to maintenance, client and building improvement projects;
Oversee and coordinate move-ins and move-out processes with tenants; supervising that all items are completed such as rekeying spaces, utility companies changed, cleaned spaces, and a completed inventory list;
Perform night and weekend inspections and visits to the property;
Manage P&L and partner with the accounting department regarding budget preparation, CAM reconciliation and vendor invoices; and
Promptly respond to clients’ needs ensuring that services provided they follow Company policies, procedures and regulations.
Skills and Education:
5+ Years of experience in Class A mixed use center (retail and office combined)
Bachelor’s degree required;
Effective vendor management skills;
Strong organizational skills and sense of urgency;
Outstanding customer service skills;
Highly motivated and dependable person;
Proficiency in MS Office (Word, Excel, etc.) and Yardi;
Strong written and excellent communication skills.