This position is responsible for communication and coordination with tenants, vendors and building staff on site on a wide range of building issues; administrative functions relating to the daily operation of the property; and, administrative and project support to the Property Manager and Assistant Property Manager.
Essential Duties & Responsibilities
Anticipate and respond to customer needs demonstrating professionalism, courtesy, and sensitivity in all contacts. Answer telephones professionally and promptly and refer callers appropriately.
Receive, track, prepare and/or process purchase orders, work orders, service agreements, and vendor invoices, prior to all invoices being received.
Prepare Tenant Service Requests (TSR’s) and input into the tenant service request system.
Coordinate tenant events and prepare correspondence to tenants and vendors as directed by General Manager, Property Manager or Assistant Property Manager.
Maintain current, accurate and complete tenant and vendor certificates of insurance through BCS tracking system.
Open, date stamp, and appropriately distribute all incoming mail from all sources. Schedule and coordinate General Manager’s or Property Manager’s agendas.
Essential Skills and Qualifications
Minimum one year administrative experience in a professional business environment.
Working knowledge of general office procedures and customer services principles.
High School Diploma or general education degree (GED).
Shorenstein is one of the country’s oldest and most respected real estate organizations active nationally in the ownership and management of high-quality office and residential properties. Due to its success over many years and multiple real estate cycles, Shorenstein has established its reputation as a creative and knowledgeable investor. The company is privately owned and is headquartered in San Francisco. The company’s current portfolio totals 25 million square feet (including 2.3 million square feet under development) in 20 markets, with a gross value of $9 billion.
Shorenstein is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), status as a protected veteran, disability, genetic information, or any other statuses protected by law.
Shorenstein will consider employment for qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.