The Regional Property Manager is charged with supporting our efforts in the day-to-day implementation of policies, procedures and programs that will assure well-managed, well maintained buildings, placing maximum emphasis on positive responses to the concerns and needs of the tenants, environmental health and safety, and quality in coordination and conjunction with the Owner’s goals and objectives. These responsibilities include being on-call 24 hours, managing and delegating maintenance staff and contractors.
Provide guidance to Property Managers and ensure that the properties in portfolio are being managed effectively and efficiently.
Provide excellent tenant service. Follow-up with the tenant to ensure satisfactory resolution of issues. Ensure that there is 24-hour emergency coverage for the property at all times.
Conduct periodic inspections of the property and tenant spaces to ensure compliance with leases and the proper upkeep of the property.
Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes.
Assist the Site Manager with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual.
Maintain excellent customer relationships with property owners and keep open communication with them.
Look for opportunities to increase market share by contacting potential clients.
Obtain estimates/bids for repairs at the property. Generate and track Service Orders, approvals and distribution.
Collect and organize all property information in a format for quick reference.
Maintain office clerical, filing and record keeping systems.
Produce monthly and annual reports, preparation of transaction related documents, Maintain contact information, and aid in the production of departmental reports (e.g. business plans, financial statements.
Investigate cost reduction opportunities.
Assist corporate accounting with questions related to the property and resolution of vendor issues.
Other duties as assigned.
3+ years of directly relevant Multi-Family Real Estate Property Management experience.
Bachelor’s Degree preferred but not required.
Strong working knowledge of MS Word, PowerPoint, Outlook, and Excel.
Effectively prioritize and multi-task.
Excellent people skills.
Strong working knowledge of general office equipment (copiers, fax machines, scanners).
Ability to effectively communicate both orally and in writing with peers, managers and clients.
Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality.