The Community Director is responsible for administrative operations and supervision of a branch to include training, supervising and evaluating staff and office operations. The Community Director participates in departmental committees and supervises the Managers of different structures, and, thus, the specific duties and responsibilities will vary.
JOB DUTIES AND RESPONSIBILITIES
Supervise the operation and administration of Associations in accordance with management agreement and Associa's policies and procedures.
Establish positive relationships with stakeholders, employees, Boards of Directors, homeowners and vendors.
Monitor performance of staff and office operations. Provide mentorship, guidance and training.
Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
Review monthly financial reports and ensure management summaries are submitted to the association's Board of Directors.
Guide Managers and oversee recommendations to the association's Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
Monitor corporate and client delinquency rates and collections process for account portfolio.
Attend Board meetings and community events as needed.
Assist with management of strategic planning, business development, and fiscal operations at the branch level.
Oversee the AP process in accordance with Associa home office processes and procedures.
While the list above is an extensive list of job responsibilities, it is expected that the individual in this position is hands on and flexible in performing, assisting, and/or supervising any necessary task that is requested by our client and/or Associa.
Other duties as assigned.
Bachelor's Degree Required
5 - 7 years of Management and/or Supervisory experience required
3 -- 7 years of Community Association experience and Portfolio Management experience preferred
Knowledge of GAAP at a proficient level.
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at an expert level.
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert level.
Professional communication skills (phone, interpersonal, written, verbal, etc.).
Self-motivated, proactive, detail oriented and a team player.
Confidentiality and discretion in the performance of all duties and responsibilities.
Time management and time critical prioritization skills.
Internal Number: 494
About Associa Mid-Atlantic
As the industry leader, we surround you with the resources necessary to advance your career. You will be mentored by the best in the business and enjoy a friendly, collaborative culture that provides the right environment for growth. We offer comprehensive benefit plans and rewarding opportunities.