ETC Management is recruiting for a leasing associate to be a customer service representative at our management office located in Perth Amboy, New Jersey. The candidate must be well organized, self-motivated and adaptable to changing situations. Must possess ability to work as a team to reach occupancy and renewal goals. Must have good oral and written communication skills. Knowledge of Microsoft Excel and Word required. Bi-lingual Spanish is a must. Full-time position with benefits after 90 days. Equal Opportunity Employer. Please e-mail your resume including salary history.
Greet prospects and qualify by covering all criteria Lease apartments at highest effective rent possible while maintaining a high degree of customer satisfaction.
Qualifying, determining needs preferences, and provide features and benefits to prospective residents.
Have the ability to sell qualities of community over the phone and be able to obtain appointments for the prospective resident to visit the property and touring site with prospect.
Maintain a courteous and helpful attitude to residents and potential residents.
Respond to resident’s requests in a prompt and courteous manner.
Answer incoming phone calls in a pleasant and courteous manner.
Understand company policies and procedures and convey them to current and potential residents.
Understanding of all related leasing documents and the ability to accurately complete them in a timely manner.
Maintain accurate resident files and a well organized work space.
Enter work order, applicant, and related information into management system daily.
Qualify all potential residents by following qualification guidelines of our company.
Process applications and forward to Property Manager for approval.
Assist new residents in the move-in process including but not limited to obtaining signature of all lease documents and move in inspection requirements.
Customer Service: 1 year
Preferably some leasing experience.
Valid Driver License and vehicle
About ETC Management Inc
ETC Management Inc. is a family owned company that strives to provide the highest quality affordable housing with a superior lever of customer service. Our goal is to establish not only a sense of community but to promote a better quality of living with the same standards and excellence that go with out company family traditions; protecting the overall investment of the owner and resident through faith, family and trust. ETC Management Inc is an establish local builder in residential and commercial serving the City of Perth Amboy for over 24 years.